![]() ![]() Greyhound Australia does not have the provisions or ability to carry electric wheelchairs or mobility scooters due to design restrictions of the coach, relevant to on-board maneuverability, and storage and securing points in underfloor luggage areas.Īt the time of booking, it is very important to provide accurate details about: Greyhound Australia will only carry the following mobility aids: The booking fee is waived for this assistance. Please contact our Call Centre on 1300 473 946 so one of our customer service operators can assist you in your travel plans. If a passenger arrives to travel and does not meet the Independent Travel Conditions and is not travelling with a Carer, then unfortunately we reserve the right to refuse travel and the booking will be open-dated until the passenger arranges for someone to accompany them.įor more information, please contact our Call Centre on 1300 473 946 or email us at travellers that travel with a mobility aid, we ask that you book in advance to maximise your opportunity for your travel plans to be met. The Carer is booked on the same booking (ticket) as the passenger and travels on the same service(s).Ī 50% discount on the full adult fare (ticket only) is offered to the carer to accompany the passenger.The Carer meets the Independent Travel Conditions.You require them to provide you with travel assistance as defined under the Independent Travel Conditions.One Carer can accompany you on your travel if they are endorsed by you as your Carer and: For passengers who do not meet the Independent Travel Conditions and need to travel with a Carer to assist them during their travel, we ask that you contact our Call Centre on 1300 473 946 so one of our customer service operators can assist you to plan your travel.
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